Apple MacBook Air

Filed under: Analysis / Opinion, OS

I held the phone tightly in my right hand. With my left, I rubbed my dry, tired eyes. I looked at the clock in my Mac’s menu bar. I had been on the phone for forty-five minutes, with no indication that I’d be hanging it up any time soon.

“OK,” I said in a slow, deliberate tone. “Let’s start from the beginning. Click on the Mail menu. A list should appear. Do you see it?”

A pause. “Yes,” my mother said.

“What do you see in that list?” I said.

“File … About Mail … Preferences ….”

“Good. Do you see ‘Quit’?”

“Yes.”

“Excellent. Click on ‘Quit’ and we’ll start again.”

Welcome to my personal hell, circa 2006. Pull up a chair. Get comfortable. We’re going to be here for quite a while.

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